RV Care at O'Connor RV Centre Chilliwack & Langley


RV Care -- Service Across Canada




O'Connor RV is a member of a national organization that assures you of O'Connor's quality service while you're on the road and away from home. It's called RV Care Network Canada. When you buy your RV from us, you're automatically a member of the RV Care Network. From coast to coast, at 49 dealerships, the network provides you with a "safe haven" where you'll be welcomed and treated like part of the family.

Network dealerships adhere to strict standards of ethical conduct and service standards. Each will assist you with whatever service requirements you may have including warranty repair.

You will further benefit from the collective buying power of this national organization which allows us to negotiate volume discounts on numerous products and services and pass these savings on to you, our RV Care member customers.

To learn more, visit RV Care on-line at:   www.rvcare.ca


What to expect from RV Care

When you're looking to buy an RV there are a lot of things to consider including: the type (motorized, towable or camper), size, "must-have" features, "nice-to-have" features, make, model, color, etc. Do you want to buy a new RV that comes with a manufacturer's warranty and options, or do you want to buy a used unit. Buying a used unit from a dealer provides the security of the inspections and service done by the dealership's technicians before the unit is sold. Also, you can go back to the dealer if you have any problems - it's often difficult to go back to the private individual who sold you a used RV if you have problems.

With all these things to consider, choosing the right RV dealer shouldn't be a factor. Only if you buy your RV from an RV Care dealer will you receive the added benefit of the support of a network of 49 full-service RV dealers across Canada.

As an RV Care customer, you can look forward to the same high level of care and attention from all RV Care dealers when you travel. Whether you're a short distance from home, or half way across Canada, the closest RV Care dealer will treat you like one of their own, giving you the best possible service and attention. If, for some reason, you're not happy with the service you receive from the staff at an RV Care dealership while traveling, please let us know.

RV Care dealers must meet a rigorous set of standards, which include operating a full-service maintenance and repair shop, maintaining a fully stocked parts and accessories department and employing certified service technicians. If you need service while traveling, the staff at the RV Care dealerships will work together to ensure that any warranty issues are handled smoothly and you're back on the road quickly to enjoy a safe trip. There's no cost for the security and value you receive from the RV Care Network of dealers. The RV Care benefits will stay with you and your RV for as long as you're together. Even if you're not going to travel with your RV, there's an important reason to buy your RV from an RV Care dealer - it's the buying power of the group. A group as large as the RV Care Network can negotiate contracts with suppliers that translate into savings for customers on parts, accessories, financing and insurance. In addition, RV Care branded products provide the highest quality available. As thousands of RV Care customers across Canada already know, when you purchase your RV from a RV Care dealer you're a customer of not just one but an entire network of friendly, customer-focused RV dealerships across the country.


RV Dealers Working Together to Help the Haiti Relief -- March 2010

When news came out about the devastating earthquake that hit the tiny nation of Haiti earlier this year everyone began thinking of how they could help. The people who make up the RV Care Network of dealers were no different. Ideas quickly grew into plans and within days the commitment was received from a number of RV Care dealers, along with partner supplier Coast Distribution, to provide portable generators that could be used to help the people of Haiti in the long rebuilding process.

After a few weeks the plan came together for RV Care to provide more than 50 portable generators to a missionary aid organization based out of Fredericton, New Brunswick. The generators, worth over $ 80,000, are now on their way, along with other important supplies collected by the aid group, to be used by people in Haiti who know what needs to be done to help the locals rebuild their homes and lives.

“RV Care was able to increase the value of a substantial commitment from the dealer group into even greater value using the collective power of our buying group to purchase the generators” said Earl Manning, Vice President of the RV Care Network.

O’Connor RV is a part of the RV Care Network of dealers. Working together with 48 other independent RV Care dealers across Canada, the network provides service and support for their customers when they travel (www.rvcare.ca). Helping the people of Haiti was something everyone wanted to do as a group, in addition to what each has done on their own.